ok is The Brand owned and operated by ok. It`s a professionally managed business organization.
Our business is completely automated and online with strong support team dedicated and committed to
ok Refund and Cancellation Policy
ok (Group) is involved in multiple business sectors. ok
A transaction that fails for a reason that it is directly attributable to ok, and for which the user receives a corresponding confirmation from the
associated payment gateway will be refunded automatically back to the account of the user in a time
period of 1 to 2 working days, from the date on which the original transaction has taken place. A
confirmation email will also be sent to the email ID of the user registered with us. Please note
that the amount pertaining to the applicable taxes and the payment gateway charges will not be
In cases in which the user receives the successful payment completion confirmation but does not get
the services, the user is required to register a complaint with ok.
This complaint can be logged by the user by sending an email to the Customer Care email ID provided
on the website. We will conduct a complete inquiry upon receiving the complaint registered by the
user. Refund of the payment will be provided to the user account on the basis of results of the
Please note that in all cases, the liability of ok is restricted only
to provide a valid refund to the extent of the payment received by us. ok is not responsible for any consequential liability or claim that may be
associated with the failure of the services of our system.
A user should accept that the ok refund policy is subject to the
stated terms and conditions of the user agreement of the website.
We thank you for transacting with us and look forward to a bright and successful future for our